It is not possible to buy tickets from the driver. You don’t understand the information on your account statement? In that case, we would be happy to help you further. This is to protect your Miles & More account. Am Frankfurt Airport stehen Ihnen viele Services und Einrichtungen wie z.B. For security reasons, you are blocked from entering further codes for 30 minutes. FILE_UPLOAD. Lufthansa Doha Contact Information Doha City Office c/o Darwish Travel Health Management and Occupational Safety, Financial strategy & value-based management, Corporate Governance Declaration, Section 289f HGB, Declaration of compliance, Section 161 AktG, Information on corporate governance practises, Board of Management and Supervisory Board procedures, Compensation of the Executive Board and Supervisory Board, Law on the equal participation of women and men in executive positions, Articles of Association and Rules of Procedure, Shares held by members of the Executive Board, Star Alliance names Theo Panagiotoulias as New CEO, Boris Rhein names Lufthansa Dreamliner "Wiesbaden", 200,000 guests in 100 days: Successful launch of Green Fares at the Lufthansa Group, Lufthansa Group reaches agreement on the acquisition of 41 per cent stake in ITA Airways. You'll find them at the following locations. You can find further information in our Privacy Notice and in our Notice on Cookies and Similar Technologies. Media Relations, FRA CI/P Lufthansa Aviation Center Airportring 60546 Frankfurt / Main +49 69 696 0. Please enter the new mobile phone number you wish to use for two-factor authentication. Those have two functions: On the one hand they are providing basic functionality for this website. You board at a centrally located stop and arrive at your destination quickly and comfortably. Less carry-on baggage at the gate and in the cabin ensures smooth boarding and contributes to a punctual departure. Phone +49 69 86 799 799 Website https://www.lufthansa.com/de/en/homepage Handling agent Lufthansa Evening-before check-in * 5 a.m. to 9 p.m., all Lufthansa Counter in Terminal 1, Concourse A, Level 2 Check-in/Evening-before check-in is possible 23h before departure between 5 a.m. and 9 p.m. All passengers must appear personally. The name given must be the same as on your ID document. Please enter your town or city. Home Airport information Services at the airport Lufthansa Transfer Service Lufthansa Transfer Service With the Lufthansa Transfer Service at Frankfurt and Munich airports, Lufthansa makes the travel experience even more pleasant and personal for its passengers. Everything you need to know about boarding. If you are logged in as a member, your email address is used to generate a cryptographic attribute which is sent to our advertising partners. Jettainer GmbH. These can include proof of tests, survived Covid-19 disease and vaccinations. Start of the vacations in Hesse: 76,000 people take off on vacation with Lufthansa from Frankfurt Airport on the first vacation weekend. This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. When you see the soundproof barrier (on your right) get into the left-hand lane. Information about priority boarding on European flights, quick boarding with an electronic ticket and waiting lists for flights. The parking lot has over 50 free of charge parking spaces. GPS Coordinates. Working Hours: 8:30 am - 5:00 pm (Monday - Friday) Closed on Weekend and Public Holidays Airport Name: Budapest International Airport Queries handled by Lufthansa Budapest Office including: Flight Ticket Booking Flight Ticket Cancellation Flight Ticket Rescheduling Web / Online Check-in Airport Counter Check-in Self Service Kiosk Check-in Do you have any more queries about Miles & More Selections or were we unable to answer your question? NEW_NAME, You set your Lufthansa iD password when you registered. This takes you to the entrance of the LAC. The Lufthansa Group is a global aviation group with a total of more than 300 subsidiaries and equity investments. Lufthansa Technik AG today unveiled a first glimpse on the design for a government cabin based on the smallest Airbus Corporate Jets (ACJ) type. numerous arrival areas for flights from non-EU countries, all relevant bus arrivals for the transfer between the runway and the airport buildings. Registration. For a relaxed trip, Lufthansa recommends using the wide range of online services for check-in and baggage check-in. . Form Fields: We kindly request that any shareholders obliged to inform Deutsche Lufthansa AG about changes in numbers of voting rights send the relevant notification to the following address: Here are the right contact partners for your specific queries of the Lufthansa Group: Investor Relations contacts for private and professional investors: Should you wish to contact Lufthansa as a customer or business partner, please phone our hotline in Germany on +49 69 86 799 799. Lufthansa Service Center (B) - Airport Service in Flughafen Lufthansa Service Center (B) Airport Service Flughafen, Frankfurt am Main Save Share Tips Photos 4 6.4/ 10 4 ratings See what your friends are saying about Lufthansa Service Center (B). PHONE, In order to be able to enjoy all the features of your Miles & More mileage account, you must activate two-factor authentication. You can apply for your PIN conveniently online around the clock. For flights with very high occupancy rates, Lufthansa passengers receive a message by e-mail before departure that they can check in their hand luggage free of charge. Passenger health and safety is a top priority. Please enter this code to complete activation of two-factor authentication. -. In that case, we would be happy to help you further. This is to protect your Miles & More account. Was kann ich tun, wenn ich von einer Flugunregelmäßigkeit betroffen bin? The security of your data is very important to us. Your verification code must have six digits. This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. TIME, The reason for this is not merely the nine gardens, which, as natural "lungs", support the air conditioning of the building, but state-of-the-art technologies and highly effective thermal insulation. We recently extended our network and now operate also from Dublin, Ireland. Would you like to change your profile details? It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society. For return travel to Germany, antigen self-tests using the video-ident procedure are now also accepted and can also be purchased online at lufthansa.com. You can do this conveniently online around the clock in your profile. FRA SmartWay Faster through security checkpoints at Frankfurt Airport with FRA SmartWay. Do you need help in changing your profile? At the same time, many states continue to require additional documents such as test or vaccination certificates. Our 24/7 Part 21J Product Engineering support provides design organization approvals and helps to develop temporary or final repairs (change/repair approval sheets CRAS and flight conditions) to keep the operations running. This cookie is associated with Akamai. FIRST_LAST_NAME, The Lufthansa Group is a global aviation group with a total of more than 300 subsidiaries and equity investments. MESSAGE, You can use the following characters: all the letters from A-Z, including German umlauts, spaces, apostrophes and hyphens. Confirmations of digital entry applications can also be checked. Those have two functions: On the one hand they are providing basic functionality for this website. Unfortunately, you are not authorised to see this page. With unrivaled expertise and decades of experience, we are certified around the globe as a maintenance (Part 145), design (Part 21/J), production (Part 21/G) and CAMO organization. Please enter your password in order to perform this operation. Our Mobile Engine Service stations are offer flexible solutions for your aircraft engines. As a status customer or First Class or Business Class passenger, with the Security Fast Lanes, you can get through security faster at selected airports, leaving you more time for the things you enjoy at the airport. At Frankfurt Airport, passengers can check in their baggage free of charge at the existing drive-through from now until the end of the vacations. . Need help? Online services For a relaxed trip, Lufthansa recommends using the wide range of online services for check-in and baggage check-in. Please enter your area code. Wie kann ich einen Kindersitz oder einen Kinderwagen mit auf den Flug nehmen. Follow the A5 to the Frankfurter Kreuz motorway intersection. For further information please see “By public transport” and the map. To the Lufthansa Transfer Service Lufthansa Guide Service. Lufthansa Aviation Center LAC Airportring D-60546 Frankfurt info.ambientmedia(at)lufthansa.com ambientmedia.lufthansa.com. Further information about prices and how you can book can be found here. In addition, Lufthansa Group Airlines aircraft are equipped with so-called HEPA filters, which clean the cabin air of impurities such as dust, bacteria and viruses, making it comparable to that in an operating room. For example, we use third-party cookies to process your data to create target group lists in order to show advertising online and on social media that corresponds to your interests. Would you like to consult your mileage account balance? Do you have any further queries about earning miles or were we unable to deal with your concern? . Further websites. Please enter your new last name, because of marriage for example. The Lufthansa Aviation Center is one of the first buildings in Germany to officially call itself a "Green Building". Two-factor authentication provides maximum protection for sensitive processes such as changing your personal data, PIN or password. 300 Nanjing East Road Shanghai 200001 China Register free of charge now. If you do not wish to use this mobile phone number for two-factor authentication, you can simply change it in your profile. Follow the B43 until the exit marked “Tor 21–25”. Please click here to reset your password. You can choose from the benefits available for order via the Selection Benefit summary. On the other hand they allow us to improve our content for you. This is conveniently possible from 23 to two hours before departure, if required also directly combined with a drive-through covid test. At Frankfurt Airport, passengers can check in their baggage free of charge at the existing drive-through from now until the end of the vacations. Optimized transport chain thanks to our experts' support. Do you have any more queries about the validity of your eVoucher or were we unable to answer your question? The new notification feature will make it easier for you to stay informed. Please note that we are re-directing your enquiry to the DKB. Contacts for information about other jobs are also listed there. FILE_UPLOAD. You board at a centrally located stop and arrive at your destination quickly and comfortably. This takes you to the entrance of the LAC. This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. In Ihrer Region stehen relevante Angebote für Sie zur Auswahl. If you're unable to find the answer from local agent, please contact Lufthansa Service Center in Germany as stated below. Here are the right contact partners for your specific queries of the Lufthansa Group: Investor Relations contacts for private and professional investors: Should you wish to contact Lufthansa as a customer or business partner, please phone our hotline in Germany on +49 69 86 799 799. Address Deutsche Lufthansa AG Lufthansa Group Communications, FRA CI Lufthansa Aviation Center Airportring D-60546 Frankfurt/Main Contact partners for journalists +49 (0)69 696 2999 lufthansa-group (at)dlh.de International Communications - International PR Representatives General. Do you have any more queries about data protection or would you like us to send you information? Lufthansa recommends that its guests continue to carry the original printed certificates with them on the trip, in addition to the digital proof. With our services for commercial aviation, we are your ideal partner for military aircraft fleets based on civil platforms. Address Airportring, Lufthansa Aviation Center, 60549 Frankfurt a. DE 122 652 565. Find more information regarding cookies on our Data Protection Declaration and regarding us on the Imprint. Was kann ich tun, wenn mein Gepäck nicht angekommen ist? Please try again later. Before we activate two-factor authentication for you, please start by confirming your identity. If you do not receive a verification code within the next few minutes, you can request a new code. For full information about service professions at Lufthansa, please visit our website and click on Jobs & Career. Our 24-hour help desks for all aircraft material supply you as fast as possible. Assistance for foreign passengers who are flying from Frankfurt or Munich or who are transferring flights there. Book a flight. Lufthansa; Lufthansa Holidays; SWISS; Austrian Airlines; . This provides maximum protection for sensitive processes such as changing your personal data, PIN or password. We are the leading provider of aircraft maintenance, repair, overhaul and modification services for civil aircraft, from commercial to VIP and special mission aircraft. Lufthansa Cargo Servicios Logisticos de México S.A. de C.V. Shanghai Pudong Int'l Airport Cargo Terminal Co. Ltd. Lufthansa Cargo Group - Service companies. Antworten, Services und Kontakte finden Sie hier Wählen Sie Ihr Anliegen Umbuchen, Stornieren und Erstatten Neue Buchung und Check-in Flug annulliert oder verschoben Miles & More Gepäck und persönliche Gegenstände Belege, Feedback und Beschwerde Buchung prüfen und Services hinzufügen Covid-19 Ihr Anliegen ist nicht dabei? You can make your flight award booking conveniently online around the clock. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society. Facilities & Services Shopping Services Lost & Found VAT Refunds Banks and ATMs Fraport Travel Service Terminal 1 2 Hall Public Transit Showers Parent-Child Room FRA Care Passenger Support Services Prayer Rooms luggage storage Lounges Smoking Lounges Airport Tours & Visitor Services Silent Chairs Playgrounds Yoga Rooms Entertainment © 2004-2023 Fraport AG Frankfurt Airport Services Worldwide. Make your trip as pleasant as possible and book a time slot for security control in advance. Please note that depending on your settings you may be unable to access all the functions of the website. From there continue on the B43 until the exit marked “Tor 21–25”. Häufig gestellte Fragen CARD_NUMBER, To reserve a time slot, please give your name, flight number and email address. Please enter this code to complete the two-factor authentication process and continue. Is your mobile device connected to a mobile network or Wi-Fi? To activate, please start by entering your preferred mobile phone number. Handling counts GmbH. Help & Contact. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society. Please enter your PIN in order to perform this operation. For local hotlines click here. We ensure that your perishable cargo, such as fruit and vegetables, flowers or fish arrive at their destination as fresh as possible: thanks to fast transport, storage in predominantly temperature-controlled environments and the unique Perishable Center Frankfurt. We would be happy to help you further online with information about status privileges. Please enter your first name(s). A new code will be sent to the following mobile phone number: Were you unable to receive our text with your verification code on more than one occasion? 50.048982, 8.557148. Ground and on-board procedures have been modified to reduce direct contacts. It is used to analyse traffic to determine if it is automated traffic generated by bots or a human user. Your verification code will be sent to the following mobile phone number: A verification code has been sent to your mobile phone number. Customer service. This ensures in advance that the required documents are available. Enjoy the Lufthansa comfort you're accustomed to. However, it is always advisable to reserve seats and use online check-in from 23 hours before departure. After that, passengers can rebook their ticket one more time free of charge. The Miles & More Service Team in your country. Do you have any more queries about Mileage Pooling or were we unable to answer your question? These cookies are needed for a smooth operation of our website. Enter your mobile phone number here so that we can send you your verification code by text. More information. We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone. Help & Contact Need help? Do you have any more queries or were we unable to answer your question? It is used to analyse traffic to determine if it is automated traffic generated by bots or a human user. The first Boeing 787-9 full-flight simulator is ready for training in Frankfurt. Erhalten Sie Ihren Rechnungsbeleg als PDF zum Herunterladen oder Ausdrucken. This cookie is associated with Akamai. Do you have any more queries about an existing flight booking or were we unable to answer your question? The telephone number of the Miles & More Team is just a click away. Contact Information Sofia City Office Tel: +359 2 935 8210 Working Hours: 9:00 am - 5:30 pm (Monday - Friday) Closed on Weekend and Public Holidays Airport Name: Sofia Airport Queries handled by Lufthansa Sofia Office including: Flight Ticket Booking Flight Ticket Cancellation Flight Ticket Rescheduling Web / Online Check-in Thanks to our arrival, baggage, orientation and check-in services, you have more time to focus on the essentials. Assigns your browser to a session on the server. The bell with the yellow dot in the header will indicate new messages, ensuring you never miss an update. All airline fares can continue to be rebooked free of charge as often as desired until July 31, 2021, if the rebooking is also made by then. These cookies are used in order to display personalized content based on your interests. Telefon Hotline: 069-86 799 799. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society. Every day there are Lufthansa airport buses to and from: as well as a shuttle service between Frankfurt Airport and Heidelberg. Further information about . You are entitled to give, withhold or withdraw your consent at any time by using the “Cookie Settings” link at the bottom of each page. You set your password (min. Lufthansa Aviation Center Airportring D-60546 Frankfurt/Main. Media Relations, FRA CI/P Lufthansa Aviation Center Airportring 60546 Frankfurt / Main +49 69 696 0, Carsten Spohr (Chairman) Christina Foerster Harry Hohmeister Dr. Detlef Kayser Dr. Michael Niggemann Remco Steenbergen, Deutsche Lufthansa Aktiengesellschaft Venloer Straße 151-153 50672 Köln Germany, Deutsche Lufthansa AG Konzernkommunikation Thomas Jachnowlufthansa-group(at)dlh.de, COMKOM° GmbH Südring 14 D-44787 Bochumwww.comkom.de. PHONE, Please enter your street and house number or PO Box number. (Google Customer Match). Lufthansa; Lufthansa Holidays; SWISS; Austrian Airlines; The Lufthansa Group is a global aviation group with a total of more than 300 subsidiaries and equity investments. Cookies to show you personalised advertisements on other websites (Google Ads), Cookies to assign you to a target group list. This website uses cookies. Find more information regarding cookies on our Data Protection Declaration and regarding us on the Imprint. Follow the A3 (the A67 joins the A3 at the Mönchshofdreieck motorway intersection) until the exit marked “Kelsterbach”. Please wait until this time has passed before trying again. Would you like to apply for a retroactive mileage credit? Those who are worried about not having the right certificates for the trip can have them checked by a Lufthansa Service Center on selected flights up to 72 hours before departure. Airline expects 76,000 passengers on first vacation weekend alone, Pre-check of Corona documents possible through Lufthansa Service Center, Frankfurt: Drive-through baggage drop-off now free of charge until the end of the vacations, From the airport to arrival: Health has top priority, Aircraft with the registration D-ABPB has been in service on long-haul routes to North America…, Zurich-London route has the most Green Fares bookings, Growing demand for more sustainable travel…, Italian Ministry of Economy and Finance and Deutsche Lufthansa AG agree on a minority stake in ITA…. Was a mileage conversion or mileage exchange unsuccessful? Airmail Center Frankfurt GmbH. You are free to decide below which of the optional categories you would like to permit. For this reason, Lufthansa recommends that its passengers obtain information in advance and arrive at the airport on time. FIRST_LAST_NAME, Miles & More Self Services. Please enter your surname. International Cargo Centre Shenzhen (ICCS). The airline's operations include scheduled passenger and cargo services to more than 170 destinations worldwide including Qatar. Assistance in changing your profile information. Further websites. You can find answers, services, and contact details here Choose your request Rebookings, cancellations, and refunds New booking and check-in Flight canceled or postponed Miles & More Baggage and personal items Receipts, feedback, and complaints Check booking and add services Covid-19 Your request isn't listed here? When you see the soundproof barrier (on your right) get into the left-hand lane. FILE_UPLOAD. You can order the gift card of your choice conveniently online around the clock. Lufthansa Aviation Training has moved into a new training center in Zurich. You can change your PIN conveniently online around the clock. You can use the following characters: All the letters from A-Z, including German umlauts, spaces, apostrophes and hyphens. This is to protect your Miles & More account. Please fill in the form with the relevant details. lufthansa service center frankfurt am main address • lufthansa service center frankfurt am main • lh service center cd riegel frankfurt am main • lufthansa service center frankfurt am main • lufthansa service center (a) frankfurt am main • lufthansa service center a frankfurt am main • lufthansa service center flughafen frankfurt am main About The Lufthansa Transfer Service helps passengers with stopovers at Frankfurt Airport and provides the latest information about connecting flights. Please fill in the form with the relevant details so that we can assist you. This cookie is associated with Akamai. Passengers who value personal assistance can also continue to book the Lufthansa Guide Service for an extra charge. This website uses cookies. You must authenticate your identity to access this page. Tickets can be purchased online, by smartphone, in a travel office, or from a Lufthansa service center or ticket counter. Please choose your place of residence. Working Hours: 9:00 am - 6:00 pm (daily) Airport Name: Taiwan Taoyuan International Airport Queries handled by Lufthansa Taipei Office including: Flight Ticket Booking Flight Ticket Cancellation Flight Ticket Rescheduling Web / Online Check-in Airport Counter Check-in Self Service Kiosk Check-in Unaccompanied Minor Baggage Allowance Please enter the time at which the error/discrepancy occurred, here. Tax ID number. Queries regarding retroactive mileage credit airline partners. Great to have you with us. Media Relations Lufthansa Group Germany lufthansa-group@dlh.de, Star Alliance, the world’s first and largest global airline alliance, is pleased to announce that…. District Court of Cologne HRB 2168. You can find further information conveniently online or contact us by telephone. Get an easy overview of all the capabilities we offer ranging from landing gears to composite structures or specific solutions for cabins and cockpits. Main, Germany Köln, Germany Corporate purpose Participation in companies, in particular for the Passage division of Deutsche Lufthansa AG as well as the participation in service and financial companies of the Lufthansa Group. In order to continue, two-factor authentication is required to protect your account. The minimum age for registering with the Miles & More programme is two years. CARD_NUMBER, This is a mandatory field. From there follow the signs to "Flughafen Frankfurt" until you reach the B43. Assigns your browser to a session on the server. May 2020 New Simulator A320ceo ready for Training. MESSAGE, Upon arrival please proceed to the exit, arrival area A, Terminal 1. Turn left at the first set of . Do you have any more queries or feedback about our Miles & More app? Please request a new code. Customer service. No valid mobile phone number has been provided for the required two-factor authentication. A verification code has been sent to your mobile phone number. Please note the disabled and car hire parking spaces. These cookies are needed for a smooth operation of our website. They activate security features, for example. Leider liegen diese teilweise auf Englisch und nicht in Ihrer ausgewählten Sprache vor. Weitere Funktionen und Informationen können Sie selbstverständlich in Ihrer gewohnten Sprache nutzen. We would be happy to help you further with information about redeeming miles online, or you can contact us by telephone. Wie kann ich umbuchen, wenn mein Flug annulliert oder verschoben wurde? Follow the A3 until you reach the exit marked “Frankfurt-Süd”. Unfortunately, you will not be able to carry out the requested process without activation. If you have any questions about your flight or the airport don't hesitate to ask our multilingual staff at the Service Points. 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